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Shop policies

Right of withdrawal

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day

- on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods, provided that you have ordered one or more goods as part of a uniform order and these are or will be delivered uniformly;

In order to exercise your right of withdrawal, you must inform us (pro academy GmbH, Pippamint, Georgsgarten 26, 38176 Wendeburg, info@pippamint.de, fax: +49 (0) 5302/922 85 95) by means of a clear declaration (e.g. by post sent letter, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You have to return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Reasons for exclusion or expiry

The right of withdrawal does not apply to contracts

- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded;

The right of withdrawal expires prematurely in the case of contracts

- for the delivery of goods that are unsuitable for return for reasons of health protection or hygiene, if their seal or packaging has been removed after delivery or opening of the packaging by the customer cannot be ruled out (e.g. with the soap, the brush soap, brush and eyelashes);
- for the delivery of goods if they were inseparably mixed with other goods after delivery due to their nature;

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Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

- To pro academy GmbH, pippamint, Georgsgarten 26, 38176 Wendeburg, info@pippamint.de, Fax: +49 (0) 5302/922 85 95:

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) /
the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only when notified on paper)
- date

(*) Delete where inapplicable.

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